| |
|
|
| Q |
What is
your standard response time
to my inquiries during project collaboration? |
|
| A |
24 hours. |
|
| Q |
What are your hours of operation and time
zone? |
|
| A |
We operate our support desk 24X7. Our development
office is based in India and our time zone is GMT+0530
hours. |
|
| Q |
What are your guarantee
and warranty policies? |
|
| A |
We do not fail our customers, however when
there is a dispute, we offer 50% to 100% money back
in case you are not satisfied with the end results
of our products and/or services. |
|
| Q |
Will you transfer Intellectual
Property rights to me? |
|
| A |
Yes,
completely. |
|
| Q |
What are the payment terms?
|
|
| A |
We accept payments via paypal.com or our
credit-card processor ccavenue.com and our payment
terms are given online,
click here to read
|
|
| Q |
What is your office location
and what hours can you be contacted? |
|
| A |
we are located in India and we are reachable
by email, phone or web chat 24X7 on 6 days a week.
in case some times we are offline during USA business
hours, even then our response time is 24 hours to
get back to you. |
|
| Q |
Some of your latest website samples?
|
|
| |
- StudentFilmMakers.Com
- VeryangryToad.Com
- ThaSpots.Com
- ArcadeCow.Com
- SoPoshInvitations.Com
- TropicalFete.Com
- HopcoSports.Com
- LookModelz.Com
|
|
| Q |
How often will you provide project
updates? |
|
| A |
Twice
a week. |
|
| Q |
What project management techniques
do you use? |
|
| A |
We use the project management system designed
and implemented by our own firm. its an internet/extranet
based model where our project managers, clients and
staff can centrally collaborate using our website,
where our project management system is loaded. We
provide updates via telephone and email. You can download
our firm's quality management system documentation
and find out more in detail about our business practices
and operational standards.
Download Quality Manuals
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